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Privacy policy

The Investment and Development Agency of Latvia (LIAA) is committed and implements the protection of your privacy. The Privacy Policy explains our data processing techniques and your options regarding how your personal data is collected and used.

Personal data protection

Privacy policy regarding the protection of personal data is based on

  • The Regulation (EU) No 2016/679 of the European Parliament and the Council of 27 April 2016 (hereinafter referred to as the Regulation;
  • Personal Data Protection Law.

Data collection, storage and processing objectives

Your data is collected in order to:

  • Allow you to personalize your access to the system;
  • Allow LIAA to answer your questions and provide you with information;
  • Prepare anonymous statistics on the use of the Internet site;
  • Provide services;
  • Analyse the characteristics of our customers in order to understand customer and market needs for the development of new products and services, as well as for marketing communication purposes.

LIAA employees and contractors will only use the data for the purposes mentioned above and to improve the quality of service.

Responsible for processing your data

The data controller responsible for processing this data is LIAA. If you have any questions about the processing of your personal data, you can send an e-mail to [email protected]

LIAA employees, who have access to personally identifiable information are required to ensure the protection of this information in accordance with this Privacy Policy, for example, not to use information for purposes other than the provision of services that are necessary for the client

Only properly appointed and duly authorized LIAA employees can access the data using their own user ID and personal password in their respective systems.

Our collected data

  • Contacts - name, surname, business e-mail, enterprise name, enterprise representative‚Äôs name.
  • Apply for news - e-mail address, name, surname, enterprise, country, business type.
  • Application form for information insertion into the portal latvia.travel - Input / Enterprise, e-mail address.
  • Registration in the system - user name, e-mail.

Duration of data storage

We will store personal information, client and business information for as long as necessary in order to:

  • Provide products, services and information that you or your company has requested;
  • Communicate with you on the request that you have submitted to us;
  • Manage your choices and rights that you have implemented under the Privacy Policy.

Access to your data, checking and correcting their accuracy

You have the right to request a copy of your personal data at any time, verify the accuracy of the information stored and / or correct or update this information. You can also ask to completely delete your personal information if you currently have no active requests

We will make all commercially reasonable efforts to provide you with adequate access to any personal information we hold for 30 days from your access request.

You can unsubscribe from e-mails at any time by sending an e-mail to [email protected] or using a link that is available to you in the messages you send.

To protect your privacy and security, we will take appropriate steps to verify your identity before issuing information about your requested personal data.

In case of questions or complaints

If you want to access, delete (in some cases) or correct your personal information, please contact: with the data controller responsible for processing this data, email: [email protected].

In the case of complaints and conflicts, write to the LIAA Data Protection Officer (e-mail: [email protected]).

If you submit a privacy complaint, we will record your name and / or enterprise name, the name, email and country of the party related to the complaint, and the information that was the basis of the complaint. We will use the information you provide to process your complaint and send you a response as soon as your complaint is reviewed.

Cookie Policy

"Cookies" is information of a small amount that an Internet site stores on your computer or mobile device, when you visit an Internet site. It allows the server to collect information from your browser, so you do not always have to enter data again when you return to the Internet site or switch from one page to another. More information on how cookies work is available at the Internet site www.cookiecentral.com.

Using cookies

Our Internet site uses cookies to improve the quality of the services offered. We use session cookies, regular cookies and third party (partner) cookies in order to:

  • Recognize new or former clients;
  • Remember your screen preferences, such as contrast colour settings or font sizes;
  • Remember if you have already responded to the pop-up poll (thus not asking you to do it again);
  • Remember if you have given (or have not) your consent to use our cookies on this Internet site;
  • Remember if you have (or have not) closed the latvia.travel mobile application download window;
  • Remember if you have already signed in to the pop-up newsletter window (thus not asking you to do this again);
  • Collect trusted site usage information that allows us to measure how well the site meets the needs of its users and to make any necessary improvements
  • Analyse which Internet sites you visit and which consumer privacy tools you use.

Enabling these cookies is not essential for the core features of the Internet site, but it will provide you with a better browsing experience. You can delete or block these cookies at any time, but if you do so, certain features of the Internet site may not work as intended.

Please note that some cookies may be placed by a third-party service provider that performs separate functions for our needs.

Personal data and their transfer

The cookie information is not used to identify you personally and the data collected is stored under our control. These cookies are not used for any purpose other than those described here.

Cookie control mechanisms

You can control and / or delete cookies if you wish. You can delete or block all cookies that are already on your computer, but if you do so, certain features of this site may not work as intended, and you may need to manually adjust individual choices each time you visit the site.

You may agree to or refuse of using cookies on this site by choosing one of the following options: I agree to use cookies / I am aware that some cookies are required for use on the home page, but I do not agree to use cookies that collect other information (*).

* You can refuse only the use of permanent cookies that are not strictly necessary.

Last updated: 
20.04.2018