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''airBaltic'' implements new ticket types for more personalized travel

08.10.2013

As of 1 October, Latvian national airline ''airBaltic'' has improved its five ticket types to offer more personalized  and convenient travel for customers, based on individual needs, the airline informed the business information portal ''Nozare.lv''.

As of 1 October, Latvian national airline ''airBaltic'' has improved its five ticket types to offer more personalized  and convenient travel for customers, based on individual needs, the airline informed the business information portal ''Nozare.lv''.

''''airBaltic'' offers multiple a la carte products to travelers from flights, to meals onboard, advance seat reservation, checked-in baggage service, travel date and time change, and many more. More than a year ago, we simplified our offering and grouped these products under five ticket types, so that customers can choose more personalized travel with ''airBaltic''. Considering our customer feedback, we are making further improvements to our service. We now offer Business class service throughout our network, including shorter regional flights. Furthermore, we have improved our all-inclusive flexible tickets to offer a better Business Elite and Economy Elite service,'' said Michael Grime, ''airBaltic's'' chief commercial officer.

Each of the five ''airBaltic'' ticket types – Basic, Economy Smart, Economy Elite, Business Smart, Business Elite – include a gradually increasing amount of service.

The Basic ticket secures the lowest price for budget travelers, and extra services can be purchased at www.airbaltic.com Economy Smart tickets include more services, such as a checked-in bag free of charge.

''airBaltic’s'' revitalized Economy Elite allows adjusting travel plans without limitations, full ticket refund at any time, and an Elite meal; Economy Elite ticket is tailored for business travelers who, for one reason or another, are restricted to fly in Business Elite or Business Smart class. Business tickets offer premium service at the airport, lounges and on-board. Business Elite tickets offer full flexibility and premium services throughout the journey.

''airBaltic'' currently serves 60 destinations from its home base in Riga.

"airBaltic" was established in 1995, the state of Latvia is currently the key shareholder with a 99.8 percent stake.